Privacy and Data Protection Policy



Applicable legislation

Pursuant to the provisions of European Data Protection Regulation 2016/679 and the transposition thereof into Spanish legislation as a Spanish Constitutional Law (hereinafter, the “LOPD”), and other regulations developing the application thereof, CITY BIKE FINLAND (hereinafter, “MOVENTIA Group”) informs users of its website (hereinafter, “Website”) that the information of a personal nature voluntarily provided by said users via forms included in various sections of the Website will be collected in specific data files managed by the company MARFINA, S.L. (hereinafter, “MARFINA”), the lead company of the MOVENTIA brand, as well as by the companies organised under the commercial brands MOVENTO (hereinafter, “MOVENTO Group”) and MOVENTIS (hereinafter, “MOVENTIS Group”), as indicated in the corresponding sections of the Website.

The companies grouped under the MOVENTO and MOVENTIS brands are those companies appearing in the list that users may consult on the respective websites of said groups.

The personal data collected are subject to both automated and conventional treatment, and entered into and maintained in files managed by MARFINA or the service marketing companies of MOVENTO Group and MOVENTIS Group acting as managers of the corresponding files and duly recorded in the General Register of the Personal Data Protection Agency.

The purpose of collecting personal data is to enable the provision of and reporting on the services or products offered by the companies and to maintain commercial, promotional and customer service contact with existing or potential customers (see the section on data collection purpose). Said data may not be transferred or disclosed to third parties, except to the company MARFINA as lead company of MOVENTIA Group. By filling in a form on this Website, users recognise that the information and personal data provided are their own, accurate and true.  

For each specific situation, each personal data collection form on the Website expressly states who is/are responsible for the treatment of the personal data and the managers of the corresponding files.

Exercise of user rights

The rights of access, rectification, cancellation, limited treatment, portability and objection to which users may be entitled can be exercised in accordance with current regulations by sending a request to our email address created for said purpose - - or by standard post to MOVENTIA - Dept. Asesoría Jurídica, Pau Vila, 22 4ª planta – edificio Helion, 08174, Sant Cugat del Vallès, Barcelona, Spain which must be accompanied by a photocopy of the ID document or valid legal equivalent accrediting user identity.

Principle of personal data quality

Full or partial failure by users to provide the personal data requested of them in a form on the Website may make it impossible for the companies of MOVENTIA Group to respond to their request for information or provide the services offered via the Website.

Whenever necessary, the user is responsible for notifying the file manager of any changes to the personal data provided in order for the information contained in the files to be kept up-to-date and not contain any errors.

The companies of MOVENTIA Group meet current legislation in terms of their duty to cancel any personal information that is no longer necessary for the purpose or purposes for which it was collected and must block said information - for the purpose of enabling a response to potential liabilities deriving from the treatment of the data and only during the periods of prescription applicable to said liabilities. Following expiry of said periods, this information will be definitively deleted using secure methods.

Users under the age of 13 cannot send any type of personal information without the consent of their father/mother or legal guardian. The companies of MOVENTIA Group are not liable for any personal information sent by those under the age of 13 without the required authorisation.

Highly protected data

Pursuant to current legislation on the protection of data of a personal nature and in the event that information on ideology, trade union affiliation, religion or beliefs is provided to us, the user must also provide express and written consent in the corresponding form to enable the treatment of this information. Similarly, data related to racial origin, health and sexual preferences also require express consent from the user in the corresponding form to enable the treatment thereof.

As regards the possible disclosure of this type of personal data to third parties, we will duly inform the user in each specific case and provide the means to exercise any rights to which the user may be entitled, in accordance with current legislation.

The purpose for collecting personal data

Among other things, the purpose for collecting and treating personal data is to enable contact with the user so as to respond to and appropriately manage queries, comments, incidents or suggestions sent; manage basic administration tasks and issue quotes, amend or deactivate loyalty cards whenever they are offered; maintain users informed, either by email or any other means, about news and services (if necessary, to manage the appropriate service) related to companies in the transport and automotive sector; and manage user participation in the training courses offered, competitions and personnel recruitment processes.

As regards the treatment of data for solely promotional or advertising purposes, the corresponding personal data collection form provides users with the option to object to such action when providing their personal data. Furthermore, users are provided with a pertinent, simple and free process for freely expressing their objection whenever deemed necessary.

In the event that the user does not wish to receive this information, this decision may be freely expressed via the aforementioned channels for exercising rights and, at any event, by ticking the corresponding box to be found in the section of the Website. Acceptance for the delivery of commercial or advertising information may be revoked at any time, with no retroactive effects.

Disclosure and/or transfer of personal data

As regards the possible disclosure of data to third parties, we will duly inform the affected party in each case and provide the means to oppose such action, in accordance with current legislation. This will exclude those data that, for legal management or treatment reasons, must be disclosed to official bodies of the public administration services.

In the event that a user does not authorise the transfer of their personal data to another legal entity within the business group besides the entity requesting their personal data, the user must tick the corresponding box to be found in the section of the Website where said form is being used.

Consent for the disclosure of personal data may be revoked at any time, without retroactive effects.


Security measures

All levels of technical and organisational personal data protection security required by current legislation have been adopted, based on the type of information being treated, and additional technical resources and measures within its power to avoid the alteration, loss, and unauthorised access to or treatment of the personal data provided have been implemented.

The pertinent measures for ensuring information security and confidentiality of the data provided via the Internet have been adopted. To do so, Secure Socket Layer (SSL) technology is used, a system that enables encryption of the information sent to us and prevents the unauthorised reading thereof, even when inappropriately intercepted. Notwithstanding the above, the user must be aware that Internet security measures are not impregnable at this time.

When accessing our Website, we do not store any information on the user’s computer via cookies for the purpose of enabling automatic recognition next time they visit the Website.

This Internet portal contains links to other websites related to the companies of MOVENTIA Group.

Changes to the privacy policy

The companies of MOVENTIA Group reserve the right to change this privacy policy in order to adapt the same to legislative or jurisprudential developments. In such cases, the changes will be announced on this Website with reasonable notice ahead of the implementation thereof.

Furthermore, users will be provided with suitable technical resources so that they may access this privacy policy and data protection notice in advance, as well as access the informative texts and consent request forms for the treatment of their personal data, for each situation in which such information is collected via this Website.






This section of this document (hereinafter, the “PRIVACY POLICY”) seeks to regulate use of the Website that MARFINA makes available to the public at the

URLs and


The intellectual property rights of this Website, its source code, the databases

and the various elements contained therein are the property of MARFINA, which is the sole party entitled to exercise rights over the Website itself and, in particular, those of reproduction, distribution, public communication, maintenance and transformation. Use of the Website by a third party assigns said party the status of user and implies full acceptance thereby of all the terms and conditions defined in this Privacy Policy.




Users undertake to use the Website, content and services in accordance with the law, this Privacy Policy, best practices and public order. Similarly, users undertake not to use the Website or those services provided via the Website for purposes or effects of an illegal nature or contrary to the content of this Privacy Policy that damage the interests or rights of third parties or that, in any way, damage, render useless or deteriorate the Website itself or the services thereof, or prevent satisfactory use of the Website by other users.

Furthermore, users expressly undertake to not destroy, alter, disable or in any way cause the loss of data, programs or electronic documents and other elements that may be found on this Website.


Users undertake not to obstruct access by other users to the Website service through the large-scale consumption of the computing resources via which MARFINA provides the service, as well as not to undertake actions that may damage, interrupt or generate errors in said systems.


Users undertake not to introduce programs, viruses, macro-instructions, applications, controls from any other logic device or sequence of characters that may cause or enable any kind of alteration to the computer systems of MARFINA or third parties or, where appropriate, violate the intellectual or industrial property rights.

Users undertake not to make use of information, messages, graphics, drawings, sound and/or image files, photographs, recordings, software and, generally-speaking, any kind of material made accessible through this Website or the services offered thereon. As a result, MARFINA rejects any liability stemming from the damages that may be incurred by any visitor to this Website to their technology resources (computer or telematic) as a result of any of the circumstances or situations stated in the previous paragraph. Similarly, MARFINA does not guarantee that the Website and the server are virus-free and accepts no liability for the damage caused through accessing the Website or impossibility to do so.

MARFINA is not responsible for the information that may be obtained via links to external systems from this Website.




This Website and all its content, including the texts, documents, photographs, drawings, graphical representations, databases and computer programs, as well as the logos, trademarks, trading names and other distinctive hallmarks, are the property of MARFINA or third parties that have authorised the use thereof. All rights reserved.




Liability of MARFINA regarding use of the Website


Users are solely responsible for any wrongdoings they may commit and for the damages they may cause or incur through use of this Website, and MARFINA is exempt from any liability that may stem from actions taken by users.

Users shall be solely liable for any grievance or legal action, judicial or extra-judicial, brought by third parties against MARFINA regarding use of the Website by said users.

As the case may be, users shall assume liability for all expenses, costs and compensations claimed from MARFINA as a result of grievances or legal actions brought against it.


Liability of MARFINA, S.L. regarding Website functionality


MARFINA excludes any liability that may stem from interference, omission, interruption, unwanted intromission, telecommunications fault, computer virus, telephony fault or disconnection to operation of the electrical system caused by situations beyond the control of MARFINA.


MARFINA shall always endeavour to offer the information contained in the Website correctly and without spelling mistakes. In the event that any such error arises at any time, which shall never be the will of MARFINA, immediate corrective action shall be taken. In the event of a spelling mistake in any of the prices shown and in the event of having sent requested information to the user containing this error, if the user has made a purchase decision based on said error, this will be communicated to the user by MARFINA as soon as possible and the user shall be entitled to rescind the purchase at no additional cost thereto.


Liability of MARFINA regarding links from the Website


MARFINA rejects all liability regarding the information (content) or risks (technical, moral or economic damages) that may exist beyond the Website and to which access may be gained from links on this Website, given that the purpose of said links is simply to inform users of the existence of other sources of information on a specific topic.




Any dispute arising from the interpretation or implementation of this Privacy Policy shall be governed by Spanish legislation. Furthermore, MARFINA (through its legal representation) and the user (including when the user resides overseas) waive the right to any other jurisdiction and accept that of the courts and tribunals of the city of Sabadell.

General information

Under Article 10 of Spanish Law 34/2002, of 11 July, on Services of the Information Society and e-Commerce, and in accordance with the principle of transparency adopted by our company, users of the Website are hereby informed of the ownership thereof:

  • Trade name: CITY BIKE FINLAND
  • Company name: MARFINA, S.L.
  • Registered address: Sabadell – Barcelona, Passeig del Comerç, 100
  • Contact address: Sant Cugat del Vallès – Barcelona, Pau Vila, 22, 4ª planta – edifici Helion, 08174 
  • CIF tax code: B-59372755
  • Details of the inscription in the Companies Register of Barcelona: entry 3,689, folio 103, volume 20,407, full B-6285, inscription 1
  • E-mail address: